Publications - Information

Visitor Restrictions

Visitor Mask - COVID-19

The safety of our visitors, patients, employees, and physicians is our highest priority.

To decrease exposure and limit the spread of COVID-19 (Coronavirus), visitation to hospital patients is being restricted. Please review the information in the drop down below from the location you plan on visiting.

Check back to this page for updates with the latest visitor restrictions for the different locations.

COVID-19 Information

Starting Tuesday, June 2, CHI St. Alexius Health Bismarck relaxed hospital visitation restrictions. Nearly three months ago, visitation restrictions were put in place, gradually stepping-down to the current no-visitor (support person only) policy which has been in place since March 31. CHI St. Alexius Health’s patients will be allowed one healthy adult visitor at a time while at the hospital or clinics.

Additional visitors are allowed in the following circumstances:

  • Minor patients including NICU and newborns are allowed up to two parents/guardians at a time
  • Patients receiving end of life care may be allowed more than one visitor as determined by the patient’s representatives and care team

“We understand how much it means to patients to have their loved ones with them during their hospitalization and clinic visits. The COVID-19 pandemic has made this difficult. It is a relief to announce that some of our visitor restrictions have been lifted so we can better serve our community and patients,” stated Kurt Schley, President of CHI St. Alexius Health.

All visitors will continue to be screened upon arrival and will be required to wear a mask at all times per CHI St. Alexius Health guidelines. Visitors can wear their own cloth mask or will be provided a mask at the screening station. With the allowance of one visitor per patient, CHI St. Alexius Health will continue to follow stringent policies and procedures to make sure the hospital remains a safe environment. Visitors are asked to stay home if they’re feeling ill or experiencing symptoms.

CHI St. Alexius Health is encouraging visitors to remain closely connected to their loved ones
through virtual means, including Skype, FaceTime and/or phone.

Here are some of the exceptions to the No Visitor Policy:

Guidance for Allowing Healthy Support Person Presence with Patients

  • Labor & Delivery (One support person/labor partner)
  • NICU and Postpartum Infants (Two parents/guardians)
  • Pediatric/Minor Patients (One parent/guardian)
  • Outpatient Clinic/Procedure Area (One support person)
  • End of Life (At the discretion of care team, case by case)
  • Emergency Department Patient who needs assistance/support (One support person)
  • Patient is a dependent adult who may need a support person to help with activities of daily living, emotional well-being or decision-making (One support person)
  • Clinical situation where presence of a support person may assist with determining prognosis and related decision-making (One support person)

Any family member, friend or other individual who is present to support patients during the course of their care, and may include any person who plays a significant role in a patient's life regardless of whether or not they are legally related to the patient. Individual support persons do not have to be formally designated by patients either in Advance Directives documents or verbally.

Requests for exceptions to any of the above inclusions must be discussed with Campus Incident Command prior to determination.

 

Due to the continued efforts to keep patients safe in our community, decrease exposure and reduce the spread of COVID-19, visitation to hospital patients will not be allowed at this time. Please call the Carrington Clinic 701.652.2515 or Hospital 701.652.3141 for regular healthcare inquiries or call 701.652.7217 for COVID-19 pre-screening inquiries.

Please continue following the CDC guidelines that help reduce the spread of COVID-19. Thank you for your understanding.

Until further notice, CHI St. Alexius Health Devils Lake Hospital has implemented visitor restrictions due to influenza season and COVID-19. The hospital has closed the East Entrance, so entry will only be available through the Main Entrance where the main registration area and Emergency Department are located.

All visitors will be screened and may be asked to leave the facility if they meet the following criteria:

  • No visitors under the age of 12
  • Respiratory concern including: cough, fever, shortness of breath, or difficulty breathing
  • Exposed to COVID-19

Visitors will be restricted to the following:

  • Inpatients will be limited to one visitor.
  • OB patients may have immediate family only limiting it to partner and one other.
  • Visitors will not be allowed in the Swing bed or Acute/Observation admissions.
  • Visitors will not be allowed to roam around the hospital and must go directly to family members room.
  • A patient at end of life may have two visitors.

What can you do to control the spread of the viruses:

  • You can control the spread of these viruses by washing your hands, not touching your face and staying home if you are ill.

CHI St. Alexius Health Dickinson Medical Center, Dickinson Medical Clinic, and Beach Family Clinic have temporary visitor restrictions in place to increase safety for patients and staff due to COVID-19.

As of Thursday, June 4, 2020, CHI St. Alexius Health Dickinson and Beach patients will be allowed one healthy adult visitor at a time while at the hospital or clinics.

Additional visitors are allowed in the following circumstances:

  • Minor patients including newborns are allowed up to two parents/guardians at a time.
  • Patients receiving end of life care – number to be determined by the care team.

All Visitors will be screened and must meet the following criteria:

  • Visitors must wear a mask AT ALL TIMES. Those who do not comply will be asked to leave the facility.
  • Visitors must be age 18 or over.
  • Visitors must be free of respiratory concern including cough, fever, shortness of breath, or difficulty breathing.
  • Visitors must NOT be a known/active positive for COVID-19 or have been exposed to COVID-19.

If you have COVID-19 symptoms, please call one of our clinics before coming in to be screened:

If you have severe COVID-19 symptoms, please call our Emergency Department at 701.456.4000 or call 911.

Effective Immediately, VISITOR RESTRICTIONS are in place for the Hospital and 3rd Floor residents until further notice.

  • Immediate Family ONLY will be allowed to visit residents who are CRITICALLY ILL AND/OR END OF LIFE/HOSPICE CARE (limit 1-2 people at a time).
  • If allowed to enter the unit, family needs to sign in at the Nurses Station, sanitize their hands, and ask nurse for a mask to wear.
  • These measures have been advised by the Centers for Disease Control (CDC) to limit the spread of the coronavirus (COVID-19) and cases of Influenza in our community.

We apologize in advance for any inconvenience this may cause, but we are keeping the safety, health and wellness of our residents and associates as our number one priority.

Thank you for your cooperation and understanding!

Effective Immediately, VISITOR RESTRICTIONS are in place for the Hospital residents until further notice.

  • Immediate Family ONLY will be allowed to visit residents who are CRITICALLY ILL AND/OR END OF LIFE/HOSPICE CARE (limit 2 visitors at a time).
  • If allowed to enter the unit, family needs to sign in at the Nurses Station, sanitize their hands, and ask nurse for a mask to wear.
  • These measures have been advised by the Centers for Disease Control (CDC) to limit the spread of the coronavirus (COVID-19) and cases of Influenza in our community.

We apologize in advance for any inconvenience this may cause, but we are keeping the safety, health and wellness of our residents and associates as our number one priority.

Thank you for your cooperation and understanding!

Starting Thursday, June 4, CHI St. Alexius Health Williston hospital and clinics announced updates to their visitation guidelines. Visitor restrictions were enhanced in April, to a no-visitor policy, in a means to protect patients, visitors and staff.

CHI St. Alexius Health’s new visitation guidelines are as follows:

  • OB patients may have one support person during their stay
  • Pediatric patient may have one parent/guardian during their entire stay
  • Hospital patients may have up to one visitor daily during set visiting hours. Visitation hours are 9 a.m. – 1:30 p.m. and 4 p.m. – 10 p.m.
  • Surgical patients may have one support person
  • Hospital patients who are receiving end of life care may have one visitor

Visitor restrictions still apply for:

  • Radiology, Specialty Clinic, Primary Care Clinics including Residency Clinic, Women’s Health, Internal Medicine Clinic, Clinic Rehab Services, Oncology, Dialysis Unit, Urology and MedQuest.
    • Exceptions- Patients that need a support person (e.g., patients with physical or cognitive limitations, behavioral issues, or pediatric patients) may have one person accompany them on their visit.
  • Emergency Room
    • Exceptions-Patients that need a support person (e.g., patients with physical or cognitive limitations, behavioral issues, or pediatric patients).
    • Patients receiving end of life care may have one visitor.

Support person/visitors must be 18 years of age and older.

All visitors presenting to CHI St. Alexius Health Williston will be screened prior to their visit and will be required to wear their own mask or face covering at all times. Visitation guidelines are in place for the protection of our patients, visitors, and staff. Visitors are asked to stay home if they’re feeling ill or experiencing symptoms.

As of April 3, the Billing Office is also closed to the public.
For billing questions, patients can call:

Hospital 1.877.721.6504
Clinic 1.866.792.8018

For questions related to COVID-19, the public can call the North Dakota Department of Health hotline at 1.866.207.2880 from 7 am - 10 pm, 7 days a week or the local public health unit.