Publications - Information

Visitor Restrictions

Visitor Mask - COVID-19

The safety of our visitors, patients, employees, and physicians is our highest priority.

To decrease exposure and limit the spread of COVID-19 (Coronavirus), visitation to hospital patients is being restricted. Please review the information in the drop down below from the location you plan on visiting.

Check back to this page for updates with the latest visitor restrictions for the different locations.

COVID-19 Information

Visitor Restrictions have been updated and went into effect March 15, 2020.

CHI St. Alexius Health will implement a “no visitor” policy at all of its hospital and clinic locations beginning today, Thursday, April 2. This move comes in response to the rising number of COVID-19 cases in the region. CHI St. Alexius Health moved to one visitor limitations on March 27 while also implementing enhanced screening efforts of all visitors. While helpful, managing visitors remained challenging, which is why CHI St. Alexius made the decision to move to a “no visitor” policy.

“There’s nothing more important to us than the health and safety of our patients, staff and providers,” said Kurt Schley, president of CHI St. Alexius Health. “Although we recognize the value and healing nature of relationships for our patients and their loved ones, we have become increasingly concerned about the risk of exposure to COVID-19 and decided we needed to do more. We will do everything in our power to provide care with dignity and respect.”

CHI St. Alexius Health is encouraging visitors to remain closely connected to their loved ones
through virtual means, including Skype, FaceTime and/or phone.

Here are some of the exceptions to the No Visitor Policy:

Guidance for Allowing Healthy Support Person Presence with Patients

  • Labor & Delivery (One support person/labor partner)
  • NICU and Postpartum Infants (Two parents/guardians)
  • Pediatric/Minor Patients (One parent/guardian)
  • Outpatient Clinic/Procedure Area (One support person)
  • End of Life (At the discretion of care team, case by case)
  • Emergency Department Patient who needs assistance/support (One support person)
  • Patient is a dependent adult who may need a support person to help with activities of daily living, emotional well-being or decision-making (One support person)
  • Clinical situation where presence of a support person may assist with determining prognosis and related decision-making (One support person)

Any family member, friend or other individual who is present to support patients during the course of their care, and may include any person who plays a significant role in a patient's life regardless of whether or not they are legally related to the patient. Individual support persons do not have to be formally designated by patients either in Advance Directives documents or verbally.

Requests for exceptions to any of the above inclusions must be discussed with Campus Incident Command prior to determination.

 

Due to the continued efforts to keep patients safe in our community, decrease exposure and reduce the spread of COVID-19, visitation to hospital patients will not be allowed at this time. Please call the Carrington Clinic 701.652.2515 or Hospital 701.652.3141 for regular healthcare inquiries or call 701.652.7217 for COVID-19 pre-screening inquiries.

Please continue following the CDC guidelines that help reduce the spread of COVID-19. Thank you for your understanding.

Until further notice, CHI St. Alexius Health Devils Lake Hospital has implemented visitor restrictions due to influenza season and COVID-19. The hospital has closed the East Entrance, so entry will only be available through the Main Entrance where the main registration area and Emergency Department are located.

All visitors will be screened and may be asked to leave the facility if they meet the following criteria:

  • No visitors under the age of 12
  • Respiratory concern including: cough, fever, shortness of breath, or difficulty breathing
  • Exposed to COVID-19

Visitors will be restricted to the following:

  • Inpatients will be limited to one visitor.
  • OB patients may have immediate family only limiting it to partner and one other.
  • Visitors will not be allowed in the Swing bed or Acute/Observation admissions.
  • Visitors will not be allowed to roam around the hospital and must go directly to family members room.
  • A patient at end of life may have two visitors.

What can you do to control the spread of the viruses:

  • You can control the spread of these viruses by washing your hands, not touching your face and staying home if you are ill.

As of April 2, 2020, CHI St. Alexius Health Dickinson Medical Center will implement a “no visitor” policy at its hospital and clinic locations. This move comes in response to the rising number of COVID-19 cases in the region and state.

CHI St. Alexius Health Dickinson has been limiting the number of visitors to its hospital unit in recent weeks while also implementing enhanced screening efforts of all visitors. Out of an abundance of caution for the safety of patients and staff, CHI St. Alexius Dickinson made the decision to move to a “no visitor” policy starting April 2nd to reduce potential spread of the Coronavirus.

Exceptions to the No Visitor Policy in Dickinson include:

  • Labor/delivery patient (limited to one labor partner)
  • Postpartum infant (limited to two parents/guardians)
  • Pediatric/minor patient (limited to one parent/guardian)
  • Dependent adult needing special assistance from a support person (as determined by the care team)
  • Patient receiving end-of-life care (number to be determined by the care team)

If you have COVID-19 symptoms, please call one of our clinics before coming in to be screened:

Effective Immediately, VISITOR RESTRICTIONS are in place for the Hospital and 3rd Floor residents until further notice.

  • Immediate Family ONLY will be allowed to visit residents who are CRITICALLY ILL AND/OR END OF LIFE/HOSPICE CARE (limit 1-2 people at a time).
  • If allowed to enter the unit, family needs to sign in at the Nurses Station, sanitize their hands, and ask nurse for a mask to wear.
  • These measures have been advised by the Centers for Disease Control (CDC) to limit the spread of the coronavirus (COVID-19) and cases of Influenza in our community.

We apologize in advance for any inconvenience this may cause, but we are keeping the safety, health and wellness of our residents and associates as our number one priority.

Thank you for your cooperation and understanding!

Effective Immediately, VISITOR RESTRICTIONS are in place for the Hospital residents until further notice.

  • Immediate Family ONLY will be allowed to visit residents who are CRITICALLY ILL AND/OR END OF LIFE/HOSPICE CARE (limit 2 visitors at a time).
  • If allowed to enter the unit, family needs to sign in at the Nurses Station, sanitize their hands, and ask nurse for a mask to wear.
  • These measures have been advised by the Centers for Disease Control (CDC) to limit the spread of the coronavirus (COVID-19) and cases of Influenza in our community.

We apologize in advance for any inconvenience this may cause, but we are keeping the safety, health and wellness of our residents and associates as our number one priority.

Thank you for your cooperation and understanding!

CHI St. Alexius Health will implement a “no visitor” policy at the hospital and clinics beginning today, Friday, April 3. This move comes in response to the rising number of COVID-19 cases in the region and state.

St. Alexius Health continues to adjust our approach and ensure that the safety of our visitors, patients, employees, and physicians, remains our highest priority and encourages visitors to remain closely connected to their loved ones through virtual means, including Skype, FaceTime and/or phone.

“Our decision to move to a ‘no visitor’ policy is the best way for us to protect our patients, visitors, medical providers and staff,” said Dan Bjerknes, president of CHI St. Alexius Health. “Although we value the importance of loved ones visiting our patients, we must take precautions to limit the risk of exposure to COVID-19.”

Here are some of the exceptions to the No Visitor Policy - Visitors must by 18 years of age:

  • OB patients may have 1 support person during the stay (must be the same person). The support person for OB patients can stay in the patient’s room.
  • Pediatric patient may have 1 parent/guardian during the entire stay (must be the same person).
  • Patient needing special assistance from a support person may have one person the entire stay (must be the same person).
  • Patient receiving end of life care may have no more than two the entire stay (must be the same two).

As of April 3, the Billing Office is also closed to the public.
For billing questions, patients can call:

Hospital 1.877.721.6504
Clinic 1.866.792.8018

For questions related to COVID-19, the public can call the North Dakota Department of Health hotline at 1.866.207.2880 from 7 am - 10 pm, 7 days a week or the local public health unit.