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Pay Your Bill

For questions or concerns about your bill(s) for services or insurance provided, please select the location(s) from which your bill originated for helpful numbers and tips:

 

For questions or concerns on your CHI St. Alexius Health Hospital or Clinic services please contact Patient Financial Services at:

  • 701.530.8806 or 800.545.8860
  • On-line Bill Pay is available for hospital and clinic services provided after September 2015.
    If you wish to access online bill pay CLICK HERE
  • Services provided prior to September 2015 can be paid by calling Patient Financial Services at 701.530.8806 or 800.545.8860
  • If you receive a brown colored statement please know that this is a current statement which is being generated from a legacy system. Online bill pay is not available for these accounts. Please call 701.530.8806 or 800.545.8860 for assistance.
  • Hours: Monday through Friday, 8:00 am - 4:30 pm
Frequently Asked Questions

Billing Customer Service Center
1310 East Main Avenue - 1st floor
Bismarck, ND 58501
Toll-Free 800.545.8860
Hours: 8 am - 4:30 pm

Will I be billed for all services on one bill?

Your bill will include services from CHI St. Alexius Health and CHI St. Alexius Health employed physicians. You will receive a separate bill for services provided by non-CHI physicians.

What other bills will I receive?

You may receive additional bills from the emergency room physicians. This bill will come from Healthsource. Also, radiologists who reviewed any x-rays you may have had will send you a bill. There are two possible bills you will receive from BRA/Bismarck Radiology Associates or VRad. If you were treated by a non-CHI employed physician (ex. Mid Dakota Clinic or Bone & Joint), you will receive a separate bill from them. If you have questions regarding those bills, please contact their offices directly at the numbers listed on the statement(s) you receive.

When will I get my first CHI bill?

You will receive your first statement AFTER your insurance processes the claim.

Will my whole family be on one bill?

We do guarantor billing. The guarantor is the person legally responsible for all charges incurred by the patient. If the patient is over age 18 in North Dakota, they are listed as their own guarantor and will receive a separate statement.

When should I pay my Copay?

We encourage you to make your copay at the time of service.

Why is the billing customer service address and the remit to address different?

The customer service center address, 1310 East Main Avenue, 1st floor, is the physical location of our customer service department. The remit to address on the statement is for the bank as they handle all deposits. CHI St. Alexius Health and our clinics have a consolidated business office.

What if I need financial assistance?

Please contact the counseling services staff to discuss options for financial assistance at 844.286.5546.

For questions or concerns regarding your Great Plains Rehabilitation Services statement please call:

Welcome to CHI St. Alexius Carrington online bill pay. We’ve made arrangements for you to pay your bill online from your home or anywhere that has a computer connected to the internet. If you received care within one of our clinics, hospitals or other locations, it’s easy to pay your CHI St. Alexius Health bill online.

You can securely pay your CHI St. Alexius Health Carrington - New Rockford bill online by clicking below:

Billing Assistance Contact Information

For Billing or Insurance questions, please refer to the phone number printed on your bill or financial statement to reach the billing service assigned to your account or call the following numbers:

Welcome to CHI St. Alexius Devils Lake online bill pay. We’ve made arrangements for you to pay your bill online from your home or anywhere that has a computer connected to the internet. If you received care within one of our clinics, hospitals or other locations, it’s easy to pay your CHI St. Alexius Health bill online.

You can securely pay your CHI St. Alexius Health Devils Lake bill online by clicking below:

Billing Assistance Contact Information

For billing or insurance questions, please call 1.888.285.0149 or to pay your bill or set up a payment plan, please call 1.877.721.6504.

Welcome to CHI St. Alexius Dickinson online bill pay. We’ve made arrangements for you to pay your bill online from your home or anywhere that has a computer connected to the internet. If you received care within one of our clinics, hospitals or other locations, it’s easy to pay your CHI St. Alexius Health bill online.

You can securely pay your CHI St. Alexius Health Dickinson - Beach bill online by clicking below:

Billing Assistance Contact Information

For Billing or Insurance questions, please refer to the phone number printed on your bill or financial statement to reach the billing service assigned to your account. 

On-line Bill Pay is available for hospital and clinic services provided after September 2015.

For billing or insurance questions for CHI St. Alexius Health Garrison Hospital, please call 800.545.8860.

On-line Bill Pay is available for hospital and clinic services provided after September 2015.

For billing or insurance questions for CHI St. Alexius Health Turtle Lake Hospital or Washburn Family Clinic, please call 800.545.8860.

Welcome to CHI St. Alexius Williston online bill pay. We’ve made arrangements for you to pay your bill online from your home or anywhere that has a computer connected to the internet. If you received care within one of our clinics, hospitals or other locations, it’s easy to pay your CHI St. Alexius Health bill online.

You can securely pay your CHI St. Alexius Health Williston bill online by clicking below:

Billing Assistance Contact Information

Please refer to the phone number printed on your bill or financial statement to reach the billing service assigned to your account.

The Patient Advocate Office is located in the Craven-Hagan Building at:

CHI St. Alexius Health Williston
1213 15th Ave. West
Williston ND  58801